Yes. We offer free shipping on all orders within the United States.

Delivery time ranges from 12 to 17 business days total(7-10 business days processing + 5-7 business days shipping). During holidays or high order volume periods, delivery may maybe take longer than usual. Larger pieces (tables, cabinets) may take longer due to custom crating. All shipments include tracking and insurance.

4-8 weeks depending on complexity. For example, 6-seater dining tables ~6 weeks, a console cabinet ~4 weeks, a large sideboard ~8 weeks.

60% deposit is required when you confirm sketches. The remaining 40% is due when the piece is finished, before shipping. Full refund within 48 hours of deposit if you change yourmind.

Yes. The wood is thoroughly treated before production, a protective spray coating is applied to the finished product, and each item is carefully packaged to avoid moisture and mold, which helps prevent termite damage.

Regular dusting with soft cloths is recommended. Use gentle cleaning products suitable for wood. Avoid harsh chemicals and excessive moisture. Each product also comes with specific care instructions.

Wood expands and contracts with humidity - minor cracks are natural and part of the material. Major cracks within the first year: we fix free. After 1 year, we charge labor only.

Ready-made pieces: 30-day returns (((must arrive intact). Commissions: Final sale (since they're custom-made for you). If anything arrives damaged, we'll repair or replace at no cost.

We accept major credit cards, debit cards, and other payment methods supported by Shopify.