Privacy Policy
Last updated: October 26, 2024
At Woodfurnist, your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from woodfurnist.com (the “Site”) or interact with us in any way (collectively, the “Services”).
When you choose to explore or shop with Woodfurnist, you’re not just supporting handcrafted design — you’re also trusting us with your information. We take that responsibility seriously and are committed to handling your data with care, transparency, and respect.
If you do not agree with any part of this policy, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operations, or applicable laws. Any updates will be posted on this page, along with a revised “Last updated” date. We encourage you to review this page from time to time to stay informed about how we protect your information.
Information We Collect
The type of personal information we collect depends on how you interact with our Site and Services.
1. Information You Provide Directly
We may collect:
-
Contact details (name, address, phone number, and email)
-
Order details (billing/shipping address, payment confirmation, email address, phone number)
-
Account details (username, password, and security information)
-
Customer support information (messages, inquiries, or feedback you send us)
You may choose not to provide certain information, but doing so might limit your ability to access specific features of our Site.
2. Information We Collect Automatically
When you visit our Site, we may collect certain data automatically using cookies and similar technologies (“Cookies”), including:
-
Device and browser information
-
IP address and approximate location
-
Pages visited, time spent, and interactions on the Site
This helps us understand how visitors engage with our website so we can improve your shopping experience.
3. Information from Third Parties
We may receive information about you from trusted partners, including:
-
Shopify, our e-commerce platform provider
-
Payment processors, to handle your transactions securely
-
Shipping and analytics partners, to improve fulfillment and website performance
All third-party partners are required to process your data in compliance with applicable privacy laws.
How We Use Your Information
We use your personal information to:
-
Provide and deliver products — to process payments, fulfill orders, and manage returns or exchanges
-
Communicate with you — to provide updates about your order or respond to your inquiries
-
Improve our Services — to personalize your experience and enhance product offerings
-
Prevent fraud and ensure security — to protect both you and our business
-
Marketing and communication — to share updates, promotions, or new product announcements (you may opt out anytime)
Cookies
We use Cookies to enhance your browsing experience — helping our Site remember your preferences, analyze performance, and provide relevant content. You can control or disable Cookies through your browser settings, but please note that doing so may affect certain features of the Site.
For details on Shopify’s use of Cookies, please visit: https://www.shopify.com/legal/cookies
Our website also supports the Global Privacy Control (GPC) signal, allowing you to opt out of certain data-sharing activities. Learn more at https://globalprivacycontrol.org.
How We Share Your Information
We only share personal information when necessary to provide our Services or comply with legal obligations. This may include:
-
Vendors and service providers (e.g., payment processors, IT support, fulfillment centers)
-
Marketing and business partners, who help us share relevant offers
-
Affiliates within our group, to support business operations
-
Legal compliance, such as responding to lawful requests or protecting our rights
We never sell or misuse your personal information.
Children’s Privacy
Woodfurnist does not knowingly collect information from children under 16. If you believe your child has provided personal information, please contact us, and we will promptly delete it.
Security and Data Retention
We use reasonable technical and organizational measures to safeguard your data. However, no online system is entirely secure. Please avoid sharing sensitive information over unprotected channels.
We retain your data only as long as necessary to fulfill the purposes outlined in this Policy — including to comply with laws, resolve disputes, and maintain business records.
Your Rights
Depending on your location, you may have the right to:
-
Access or request a copy of your personal data
-
Correct inaccurate information
-
Request deletion of your information
-
Restrict or object to data processing
-
Withdraw consent (where applicable)
-
Opt out of marketing communications
To exercise these rights, please contact us using the information below. We may request verification before processing your request.
International Data Transfers
Your information may be processed outside your home country, including in locations where our servers, partners, or service providers operate. We rely on recognized legal mechanisms, such as Standard Contractual Clauses, to ensure your data remains protected.
Contact Us
If you have any questions about our privacy practices or wish to exercise your rights, please contact us:
We’re here to help — with the same care and dedication that goes into every Woodfurnist creation.