Shipping Policy

Shipping & Delivery Policy

At Woodfurnist, we want your experience to feel as natural and seamless as the furniture we create. From the moment you place your order to the day it arrives at your home, our team handles every step with care and craftsmanship. Each piece is prepared, packaged, and delivered with the same attention to detail that defines our work.

Free Shipping

We’re delighted to offer free standard shipping on over $300 — no minimum purchase required.
It’s our way of saying thank you for bringing a piece of Woodfurnist into your home.

Delivery Time

  • Orders are processed within 7–10 business days.

  • Orders placed after 12:00 PM will begin processing the next business day.

  • Delivery within the United States typically takes 3–7 business days, resulting in a total estimated timeframe of 10–17 business days from order to arrival.

Please note: Many of our products are handcrafted by artisans, and production times may vary depending on design complexity and material availability. We deeply appreciate your patience as we ensure your piece meets our highest standards. Our team will keep you informed of any changes or delays.

Order Tracking

Once your order ships, you’ll receive a tracking number via email within 1–2 business days.
You can use this number to follow your shipment on our website or the carrier’s tracking page.

Changes to Your Order

If you need to update your shipping address or product details, please contact us within 6 hours of placing your order.
Once confirmed, please allow an additional 1–2 business days for processing.

Tracking Updates

Tracking numbers may take 1–2 days to become active.
If your tracking link hasn’t updated within 3 business days, please reach out to our customer support team for assistance.

Missing or Damaged Items

If you believe an item is missing or damaged, please notify us within 48 hours of delivery.
We’ll review your order and work to resolve the issue promptly and thoughtfully.

Delayed Deliveries

If your package is delayed beyond the estimated timeframe, please contact us within 2 business days.
Our support team will work directly with our shipping partners to ensure your order reaches you as soon as possible.

Our Promise

Every Woodfurnist order carries more than just a product — it carries the spirit of craftsmanship, nature, and care.
Thank you for your patience and trust as we handcraft timeless wooden pieces made to last for generations.