FAQs
Will the product look exactly like the picture?
Because wood grain, color, texture, and craftsmanship naturally vary, the final product will be about
90% like the mockup. We’ll update you at each stage—shaping, sanding, and painting—so you can
review and confirm before it ships.
Is your product easy to install?
Most pieces are screw-free. For items like floating shelves or the tree bookshelf,
you only need to mount a wall bracket. We include simple, step-by-step instructions by email.
Can I order a custom size or design?
Yes, we do custom work. Send your ideas, sizes, or reference photos, and we’ll design it with you
to fit your space and style.
What’s your return/refund policy?
We have a return and refund policy. See full details here.
Do you offer worldwide delivery? How long does shipping take?
We currently ship within the United States only via UPS, FedEx, and USPS. Delivery
time depends on your location and order details—check our estimated timeline here.






